When you work with us, you work with people like Glen Mackey, V.P. of Operations. Glen is always seeking new partners, and opportunities that can lead to mutually-beneficial business relationships.
"We are constantly looking for companies that are a good fit that we can partner with, utilizing our core capabilities," Glen says.
You’ll also work with our sales suppport team, Tommie Johnson and Misty Stenberg, who are committed to providing superb customer service.
Our Quality Coordinator, Gage Campbell, makes sure that we always meet customers’ expectations for the quality of work we do.
And in our shipping department, Jackie Honea, our Warehouse Manager and her team of RJ Dulin and Leonard Rupp make sure that the materials received are correct and that customers’ orders are shipped on time.
If one or more of our services can help your business achieve its goals, we’d love to hear from you. We’ll discuss the details, and provide you with a quote.
"FocusForward's quick response to our request for help and their ability to come up with an excellent and economical approach to our problem proved to be the reason we chose to work with them.”Blaine Lam, President of Lam & Associates
"In reference to our experience with FocusForward, we have had one  opportunity to utilize your services to date. We found the front-end planning meetings to be thorough, the scheduled work was completed as required and on time, and the pricing seemed fair to both parties.
Based on this quality experience we will definitely keep FocusForward in mind as we consider outside resources to support our business growth."
James Dunston, Cereal City Science
As an e-commerce business, one thing we thought was really cool was how FocusForward implemented a training center to promote professional development and growth by building and enhancing employees’ computer skills. We're very excited to continue working with FocusForward.
We've been really happy with the quality of their work so far, and we hope that both businesses can grow together!
Sam Schriemer, Ippinka
FocusForward made a world of difference in cutting down processing time for our office. This was our first experience working with an outside task force to prepare packages that we would normally handle internally. Throughout the course of the project FocusForward remained responsive, adaptive, and attentive to our needs.
We would recommend FocusForward to anyone searching for an outside solution that is both timely and cost-effectiveShelby Long, Kalamazoo College
I would like to acknowledge FocusForward on their exceptional customer service. The staff was quick in response. Their input in how best to approach the project to positively serve our customers was greatly appreciated.
We truly value our working relationship with FocusForward over the years and certainly look forward to working with them for years to come.Vica Gutierrez, Four Points by Sheraton